Answers to the questions we hear most

We've grouped the questions below by product, plus a section on installation and guarantees that applies across everything we fit.

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Browse FAQs by product

We install casement, flush casement, tilt-and-turn, sash and bay windows in uPVC, timber-look composite and aluminium, all manufactured to match your property's period or contemporary styling.

Every window we fit carries a minimum A-rated Window Energy Rating, with double or triple glazing options and warm-edge spacer bars to reduce heat loss and condensation.

Yes — our double and triple-glazed units, especially with laminated acoustic glass, significantly reduce traffic and neighbourhood noise, and are a popular choice for homes near busy roads.

Most homes are completed in one to two days, with each window fitted and made weathertight before we move to the next, so your home is never left exposed overnight.

Composite doors combine a timber core, GRP skin and insulating foam for superior strength, security and thermal performance, while uPVC doors are a lighter-weight, more budget-friendly option — both come in a wide range of colours and glazing designs.

All our external doors are fitted with multi-point locking systems and meet PAS 24 and Secured by Design standards as standard, giving you a genuine, tested level of security rather than just the appearance of it.

Yes — bi-fold, sliding patio and French doors are all popular choices for conservatory and garden room openings, and we'll help you choose the configuration that suits how you use the space.

Every door can be colour-matched to your window frames, inside and out if you choose, so your extension or replacement doors sit seamlessly alongside existing openings.

Most conservatories are built on either a concrete raft or trench-and-fill foundation with an insulated, damp-proofed floor above it. The right choice depends on ground conditions and whether the room needs to tie into an existing damp-proof course.

South- and west-facing conservatories benefit most from solar control glass and roof ventilation to manage heat gain, while north-facing rooms are naturally cooler and can prioritise glazing for light instead. We factor orientation into the roof and glass specification at design stage, not as an afterthought.

A well-proportioned, properly insulated conservatory is generally viewed positively by valuers and buyers, particularly where it reads as usable living space rather than a glorified porch. Poor insulation or an awkward footprint can have the opposite effect, which is why we design every project to be lived in, not just looked at.

An orangery has more brick or render pier work and a flat, lantern-topped roof section, giving it a heavier, more architectural feel, while a conservatory is predominantly glazed with a pitched roof. Orangeries typically suit larger openings and period homes; conservatories tend to be the more cost-effective, quicker-to-install option.

Every installation comes with a 10-year insurance-backed guarantee covering both our workmanship and the underlying manufacturer's warranty on frames, glass units and hardware, so you're covered even in the unlikely event we're no longer trading.

Yes — all window and door installations are self-certified under FENSA, which means building regulations compliance is handled and notified automatically, without you needing to arrange a separate building control inspection.

We offer a range of finance plans across all our products, with options to spread the cost over terms from 12 months up to 10 years, subject to status. Your surveyor can talk you through the options and indicative repayments during your free quote.

Every project includes an aftercare visit around six to eight weeks after completion to check hinges, seals and hardware have settled correctly, and our guarantee covers any adjustment or repair beyond that for the full 10-year term.

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If you can't find what you're looking for above, our team can talk you through pricing, timescales and design options over the phone or in a free home visit — no obligation, no hard sell.

Testimonials

What our customers say

Real feedback from homeowners across Berkshire and Surrey who have had windows, doors or conservatories fitted by our team.